Before you get started on your Social Media Initiatives, here are the 5 action items to keep in mind:


- Assign ownership of each Channel/Strategy to someone within your organization
- Create Buyer Personas and know which personas are on which social media sites
- Train your Sales Teams to use Social Media for Lead Generation and Customer Acquisition
- Create a Social Media Policy and distribute it to your Employees—also distribute it to your Agencies
- Encourage employees to be active participants in Social Media—don’t be afraid to incentivize!
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